Terms and Conditions

These Terms and Conditions were last updated on September 20, 2022 

Welcome to the Whole Wheat Games Portal which is available via URL: www.wholewheatgames.com (the “Website” or “Whole Wheat Games”) provided by Vienna Business English (“Vienna Business English”, “we” or “us”).  


In order to use the Website and any services available on the Website, you will be requested to review and agree to the following Terms and Conditions and our Privacy Policy. If you do not want to be bound by our Terms and Conditions or our Privacy Policy please do not use the Website or any services available on the Website. 


Vienna Business English is the company owned and represented by Jennifer Marie Schneider Granic

Address: Erdbergstrasse 65/13, 41, 1030 Vienna, Austria 

Phone: 06508724039

Fax: 01234/56789-0

Email: jenni@business-english.at

Company’s main type of business: language lessons, translation, proofreading


We and/or our content providers own all of the content on the Website. Information provided by us on the Website, as well as the manner in which we have compiled, arranged and assembled our content is protected by copyright and other applicable laws. You may use the content which is available on the Website only for your personal, non-commercial, and information purposes. Copying, publishing, broadcasting, modification, distribution, or transmission of any portion of information or materials of the Website in any way without our prior written consent is strictly prohibited. We reserve title and full intellectual property rights for all the information, and materials available on or received from the Website. By means of these Terms and Conditions, we grant you a non-exclusive, royalty fee, worldwide license to use our content in accordance with these Terms and Conditions.  In no case, you may not delete, change or pass over any copyright or trademark notices if such were posted by us or any of our third parties on the Website.   


The Website is not intended for use by persons who are younger than age 14. Do not use the Website if you are under the age of 14. 


Vienna Business English provides a large scope of linguistic services. Our services include, without limitation, individual English lessons for individuals,  English lessons for companies, professional English courses, English lessons for students & schoolers, proofreading, and translation.   

The actual detailed information about our services, their scope, availability, and applicable fees can be always found at: https://business-english.at/angebot 

The Whole Wheat Games is an online gaming portal for language learning purposes with a specific target group of German language speakers, including both business professionals and students as well as apprentices and vocational school students with an English level of B1-C1. The Whole Wheat Games is intended to provide its users with the opportunity to log on to a live games session using the Zoom video platform (www.zoom.us) simultaneously with up to 8 participants and with one native English speaker who is a qualified English teacher. The games are designed to foster interaction, compel one to speak, promote vocabulary building, and improvement of natural and authentic expressions, including ridding oneself of Germanisms (German-English false friends), and maximize the kinesthetic learning potential through entertaining education.  

Please be informed that when you pay us for the services usually we do not collect, process, or use any of your payment data. All data during the payment process is collected, processed, or stored by independent payment service providers: (i) Global Payment (www.globalpayments.com) or (ii) PayPal (www.paypal.com). Alternative options for making the payment are (iii) bank transfer; (iv) payment in cash.  


We value our customers and always undertake our best efforts to make our customers happy when they use our services.  At the same time, as a business, we keep an eye on the best industry standards and aim to comply with applicable consumer protection legislation: the Austrian Civil Code (Allgemeine bürgerliche Gesetzbuch, ABGB); the Austrian Consumer Protection Act (Konsumentenschutzgesetz, KschG); Austrian Consumer Warranty Act (Verbrauchergewährleistungsgesetz, VGG).  Thus, our customers who are considered consumers within the meaning of section 1 Austrian Consumer Protection Act (Konsumentenschutzgesetz, KschG) shall have the right to withdraw from this contract (i.e to cancel the contract) within 14 days without giving reasons. Certain exceptions as provided by KschG shall apply.  The withdrawal period is 14 days from the day on which the customer has acquired physical possession of the goods. To exercise the right of withdrawal, the customer must inform Vienna Business English of his/her decision to withdraw from this contract by sending a written notification via email to: jenni@business-english.at.  

If the customer withdraws from the contract, Vienna Business English shall reimburse the customer for all payments received from customer for a particular service the customer decided to withdraw from. Please note that customers will have a right to withdraw from purchases of digital content only until the moment the actual downloading process or broadcasting begins. The cost of services already provided to customers shall not be subject to reimbursement or refund. 


From time to time, we may change these Terms and Conditions. We will make our best efforts to inform you about any changes made to these Terms and Conditions by posting a relevant notification on the Website. Please note that you are responsible for regularly reviewing these Terms and Conditions. Your continued use of the Website following the posting of changes to the Terms and Conditions will be deemed your acceptance of those changes.   


The Website may contain links to other websites on the Internet, all of which should have their own privacy and data collection policies. Links to websites are provided only for your convenience and you access such websites at your own risk. 


Information provided by us on the Website is general in nature and is not intended to be a substitute for professional advice. All information is provided on an “as is” basis without warranty of any kind, whether express, implied, or statutory. This disclaimer includes, but is not limited to, any and all warranties of merchantability, fitness for a particular purpose, and non-infringement. We have been trying to provide you with the most accurate information possible, however, we make no claims, promises, or guarantees about the accuracy or completeness of the information provided by us on the Website. We reserve the right to alter, revise or modify the Website or any information available on it at any time without notice.  You as a visitor and user of the Website use the Website and its content solely at your own risk. We are not responsible or liable for the accuracy, usefulness, or availability of any information transmitted or made available on the Website.   


The privacy of visitors to the Website and our customers is of extreme importance to us. Our Privacy Policy describes our information handling practices when you access the Website or use any of our services available through the Website.  


Any comment, material, information, or other communication that you post, upload or submit to the Website or that is displayed on the Website at your direction (each a “Communication”) will be considered non-confidential and non-proprietary, and we will be under no obligation to maintain the confidentiality of any communication.

You are responsible for your communications. You shall ensure that your Communications do not infringe any copyright or trademark with respect to any person, entity, product, or service, or violate any other rights of any other person or entity. You shall be solely liable for any claims, damages, or other liabilities resulting from your use of the Website or your uploading, posting, or submission of any Communication or the content of any of your Communications. Any opinions, advice, statements, or other information contained in Communications are those of the author and not of us. We do not endorse or guarantee the accuracy, completeness, or usefulness of any Communication. Please do your best to ensure that your own Communications are accurate. 


You agree to indemnify, defend, and hold us harmless from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation by you of these Terms and Conditions and/or your use of the Website.


These Terms and Conditions will be governed by and interpreted in all respects in accordance with the substantive laws of Austria, without regard to its choice of law provisions. The parties agree to use reasonable efforts to resolve any disputes that may arise regarding the Terms and Conditions, the Website, or our services. Any dispute that arises under or with respect to the Terms and Conditions, the Website, or our services shall in the first instance be subject of informal friendly negotiations between the parties involved in the dispute. The dispute shall be considered to have arisen when one party sends the other party a written notice of the dispute. The period for informal negotiations shall be fourteen (14) business days from receipt of the written notice of dispute unless such time period is modified by written agreement of the parties. In the event that the Parties cannot resolve a dispute by informal negotiations, the Parties shall submit the dispute to European Online Dispute Resolution Platform – the online platform that was developed by the European Commission to provide an alternative dispute resolution tool. The tool can be used by the European consumer to solve out-of-court any dispute relating to and/or arising from online sales/purchases of goods and/or services. The platform is available at the following link: http://ec.europa.eu/consumers/odr/ 


If you have any questions about these Terms and Conditions or our Privacy Policy, feel free to contact us by sending your request via email to: jenni@business-english.at